Terms & Conditions


Terms & Conditions


This website which is accessible at connections.my (“the Website”) is wholly owned by Crave IT Sdn Bhd and is created for and on behalf of ERM Property Management Sdn Bhd. The Oasis Connections Team (“the Team”) shall manage and operate the Website which includes but not limited to the services and operations within the Website.


The access and use of this Website and all the contents and/or any information shall be subject to the acceptance of the terms and conditions of use stated herein. As a user of this Website, you shall represent that you have read and understood the Terms and Conditions (“Terms”) and that you shall accept without limitation or qualification, all the Terms stated herein. You shall be bound by the Terms immediately upon the use of the Website. Should you disagree to comply with the Terms, you shall stop using the Website and all the contents and/or any information therein with immediate effect.


All the contents and/or any information and/or material (“Contents”) displayed or contained in the Website are protected by copyright, trademark and /or any other intellectual property laws unless stated otherwise. All the rights, title and interest in respect of the Contents are owned by the Team.

Your access and use of the Website and the Contents herein shall only be for personal use. You are strictly prohibited from copying, storing (either in hardcopy or in an electronic retrieval system), downloading, transmitting, transferring, publishing, reproducing, broadcasting, displaying, distributing, selling, licensing any part of the Contents to any third party for commercial and/or monetary purpose without prior written consent from the Team.

You shall only use the Website in a manner consistent and compliant with the applicable rules, regulations, directives and laws of Malaysia. You shall not use the Website in a manner which may violate the rights of, or restrict or inhibit the use of this website by a third party.

Such restriction or inhibition shall include but is not limited to, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content or of defamatory, racially or ethnically objectionable material of any kind or disruption of normal flow of dialogue within the Website.


For the purpose of registration and creation of the user account, you shall undertake to do the following:

(a) provide true, accurate, current and complete information about yourself as prompted in the registration form (“Registration Data”); and

(b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete at all times.

You shall agree that the Team may rely on your Registration Data as accurate, current and complete. You acknowledge that if you provide any information that is untrue, inaccurate, not current or incomplete, the Team has the right to 2 suspend or terminate your account and refuse any and all current or future use of the Website and the services therein without any prior notice.

For avoidance of doubt, any Registration Data which is deemed as Personal Data under the Personal Data Protection Act 2010, shall be used in accordance to our Privacy Policy.


Upon completing the registration process, you shall receive a designated password and an account shall be assigned to you. You shall be responsible for maintaining the confidentiality of the account and all the activities undertaken/or done under your account’s name. You shall immediately notify The Team of any unauthorised use of your password or account or any other breach of security.

The Team shall not be liable for any loss or damage arising from your failure to notify on the breach of security.


You understand that the Contents, whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Contents originates from. In other words, you shall be responsible and liable for all Contents that you upload, post or otherwise transmit via the Website. You agree not to use the Website to:

(a) Upload, post, e-mail or otherwise transmit any Contents that is unlawful, harmful, threatening, racist, abusive, harassing, pornographic, tortious, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or ethnically, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national, or international law.

(b) Harm minors in any way.

(c) Restrict or inhibit any other user from using and enjoying the interactive features.

(d) Post or transmit any information, software or other material which contains a virus or other harmful component.

(e) Amend, damage or delete any Contents or other forms of communications that are not your own Contents.

(f) Upload, post or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.

(g) Intentionally or unintentionally violate any applicable local, state, national or international law.

(h) Collect or store personal data about other users.

(i) Interfere with or disrupt the Website and the services therein or servers or networks connected to the Website and the services therein, or disobey any requirements, procedures, policies or regulations of networks connected to the Website and the services therein.

(j) Impersonate any person or entity, including but not limited to, an Oasis Connections official, forum leader, guide or host or falsely state or otherwise misrepresent your affiliation with a person or entity.


This Website may contain link(s) to third-party sites. The Team is not responsible for the content of those sites as it is operated by other entities. The link(s) are provided solely for your convenience and do not indicate, expressly or 3 impliedly, any endorsement, authorisation, or sponsorship by The Team of those site(s) or the products and services provided therein. Your use of the contents in the third-party sites shall be at your own risk. To this end, the Team shall not be liable for any loss or damage incurred or suffered by you or any other third party arising from or in connection with the link.


The Team shall endeavour to provide reliable, accurate and correct Contents in the Website. However, you shall acknowledge that the Contents may contain inaccuracies and typographical errors. The provision of the Contents in the Website are provided on “As Is” and without warranties of any kind either expressed or implied to the fullest extent permissible pursuant to applicable law. You shall further acknowledge that any reliance on the Contents shall be at your sole risk.

The Team makes no representation, warranty or guarantee as to the reliability, timeliness, quality, suitability, availability, accurate or completeness of the Website and/or the services provided therein.

The Team does not further represent or warrant that:

(a) the use of the Website and/or the services provided therein will be secure, timely, uninterrupted or error-free or operate in combination with any other hardware, software, system or data;

(b) the Website and/or the services provided therein will meet your requirements or expectations;

(c) any stored data will be accurate or reliable;

(d) the quality of any products, services, information, rewards or another material purchased or obtained by you through the Website and/or the services provided therein will meet your requirements or expectations;

(e) errors or defects in the Website and/or the services provided therein will be corrected; or

(f) the Website and/or the services provided therein are free of viruses or other harmful components.

The Website and/or the services provided therein may be subject to limitations, delays and other problems inherent in the use the internet and electronic communications including the device used by you being faulty, not connected, out of range of mobile signals or functioning incorrectly. The Team is not responsible for any delays, delivery failures, damages or losses resulting from such problems.

To the fullest extent permitted by law, the Team shall not be liable for any claim, loss, damage, data loss, costs or expenses incurred (whether direct or consequential), suffered or sustained by you arising from or in connection with your use of the Website and/or the services provided therein. All conditions, representations and warranties, whether express, implied, statutory or other, including without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights, are here excluded and disclaimed to the highest and maximum extent allowed under Malaysian law.

By using the Website you agree to indemnify, defend and hold the ERM Property Management Sdn Bhd, Crave IT Sdn Bhd, the Team and all affiliated partners harmless against any claims (including, but not limited to, claims for defamation, trade disparagement, privacy and intellectual property infringement) and damages including solicitor’s fees arising from any submissions by you or through your account.


The Team may give notice by means of a general notice on the Website, or by electronic mail to your email address, or by written communication sent by registered mail or pre-paid post to your address. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by registered mail or pre-paid post) or 1 hour after sending (if sent by email).

You may give notice to the Team (such notice shall be deemed given when received by the Team) by letter sent by courier or registered mail to the Team using the contact details as provided in the Website.


This Agreement as constituted by the Terms as modified from time to time may not be assigned by you without the prior written approval of the Team but may be assigned without your consent by the Team.

Any purported assignment by you in violation of this section shall be void.


Your use of this Website shall be governed by Malaysian law, without regard to the choice or conflicts of law provisions of any jurisdiction, and any disputes, actions, claims or causes of action arising out of or in connection with the Terms or use of the services herein shall be referred to the Asian International Arbitration Centre (“AIAC”), in accordance with the Rules of the AIAC as modified or amended from time to time (the “Rules”) by a sole arbitrator appointed by the mutual agreement of the parties (the “Arbitrator”). If parties are unable to agree on an arbitrator, the Arbitrator shall be appointed by the President of the AIAC in accordance with the Rules. The seat and venue of the arbitration shall be Kuala Lumpur, in the English language and the fees of the Arbitrator shall be borne equally by the parties, provided that the Arbitrator may require that such fees be borne in such other manner as the Arbitrator determines is required in order for this arbitration clause to be enforceable under applicable law.

No joint venture, partnership, employment, or agency relationship exists between you, the Team or any third-party provider as a result of the Terms or use of the services herein.

If any provision of the Terms is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall be enforced to the fullest extent under law. This shall, without limitation, also apply to the applicable law and jurisdiction as stipulated above.

The failure of the Team to enforce any right or provision in the Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by the Team in writing. The Terms comprises the entire agreement between you and the Team and supersedes all prior or contemporaneous negotiations or discussions, whether written or oral (if any) between the parties regarding the subject matter contained herein.


By using the Website, you will automatically be a member of the loyalty programme operated by the Team and/or its Affiliates.

Upon a successful registration of your account, you shall automatically be accorded with member status and may commence accumulating (“Points”) from qualifying transactions under the Loyalty Programme. The Loyalty Programme membership is non-transferable and shall be for personal use only.

As a member of the Loyalty Programme, you will gain access to the e-vouchers, promotions, discounts, free gifts, promotion codes and other benefits offered by the Team and/or third-party merchants as shown on the rewards catalogue that is made available from time to time in the Website (“Rewards”).

The Team may, at its sole and absolute discretion, award you Points which can be used to redeem for Rewards upon the completion of the qualifying transactions. You may earn points by such methods as are provided for by the Team from time to time.


The Team reserves the right, at any time without prior notice to you, to change the format and content of the Website at any time. The Team also in its sole discretion shall have the right to correct any errors or omissions in any part of the Website without prior notice. By using the Website, you agree in advance to accept any such changes. 5 The Team may terminate, change, suspend or discontinue any aspect of the Website, including the availability of any features of the site at any time.

The Team may also impose limits on certain features and services or restrict your access to parts or all of the Website without notice or liability. The Team may suspend the operation of the Website for support or maintenance work, in order to update the content or for any other reason.


Your personal data provided to The Team through the Website will only be used in accordance with our Privacy Policy. Please refer to our Privacy Policy for matters concerning your personal data.